Privacy Policy

Information we process

• Account and authentication information, such as an account identifier and email when you choose to provide one.
• Your characters, conversations, messages, media, preferences and reports.
• Subscription status and purchase validation data received from Apple or Google. We do not receive your full payment-card details.
• Technical and usage data needed to operate, secure and improve the service, such as app version, device platform, diagnostics and feature events.
• When advertising is enabled, advertising and consent data such as IP-derived approximate location, device or app identifiers, ads shown, ad interactions, diagnostics and performance data. The advertising identifier (IDFA) is available on iOS only when you grant App Tracking Transparency permission.

How we use information

We process information to provide AI conversations and app features, synchronize your account, enforce limits, validate purchases, prevent abuse, respond to support requests, improve reliability and, for free users, deliver and measure advertising.

AI and service providers

Content you submit may be sent to contracted AI, hosting, authentication, analytics, crash-reporting, notification and app-store providers only as needed to deliver the service. Advertising is provided through Google AdMob and its Mobile Ads and User Messaging Platform services. Provider processing is governed by their agreements and applicable law.

Advertising, consent and tracking

Google Mobile Ads may process IP address, approximate location derived from IP, device or app identifiers, advertising data, ad and product interactions, crash logs and performance data for third-party advertising, ad measurement, analytics, fraud prevention and service operation. Depending on your region, we request advertising consent through Google's User Messaging Platform before requesting ads.

On iOS, cross-app or cross-website tracking and access to IDFA require your separate App Tracking Transparency permission. If you refuse, Chat Ai remains usable and advertising requests must not use IDFA for tracking or personalized advertising. You can change tracking permission in iOS Settings and, where required, reopen advertising privacy choices from the app.

Retention and your choices

We retain data while your account is active and as needed for the purposes above, legal obligations and fraud prevention. The app provides controls to export your data, request account deletion and, where required, revisit advertising privacy choices. Some limited records may be retained when legally required. Advertising providers apply their own retention controls under their published policies.

Children

Chat Ai is not directed to children below the minimum digital-consent age that applies in their country. If you believe a child has provided personal data improperly, contact us.

International processing and security

Providers may process data in other countries. We use reasonable technical and organizational safeguards, but no online service can guarantee absolute security.

Contact

For privacy questions or requests, email info@codionx.com.